Privacy Policy

Last updated: 07.10.25

1. Introduction

Welcome to The Prop Shop Cheshire (“we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect the personal data of visitors and customers through our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

Name
Email address
Phone number
Address (for delivery or event purposes)
Event details or booking information

b. Automatically Collected Information:

IP address
Browser type and version
Device information
Site usage data (via cookies or analytics tools)

3. How We Collect Information

We collect information in the following ways:

When you contact us via our website, email, or social media
When you make a booking or enquiry
When you subscribe to newsletters or marketing updates
Automatically, through cookies and similar tracking technologies when you browse our website

4. How We Use Your Information

We use the information we collect to:

Process enquiries, bookings, and event arrangements
Communicate with you about your event or order
Improve our website, services, and customer experience
Send you promotional or marketing materials (only if you have opted in)
Comply with legal or regulatory obligations

5. Sharing Your Information

We respect your privacy and will never sell your information.
We may share your data only with:

Trusted third-party service providers (e.g. payment processors, website hosting, or delivery services) to perform essential business functions
Legal authorities, if required to comply with law or protect our rights

All third parties are required to maintain the confidentiality and security of your information.

6. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access a copy of the personal data we hold about you
Request correction of any inaccurate information
Request deletion of your personal data
Object to or restrict processing of your data
Withdraw consent for marketing communications at any time

If you wish to exercise any of these rights, please contact us at: thepropshopcheshire@gmail.com

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect usage data. You can choose to accept or reject cookies through your browser settings.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with their personal data, please contact us so we can remove it.

10. Security of Your Information

We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss. While we take these precautions seriously, please note that no online system is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: thepropshopcheshire@gmail.com
The Prop Shop Cheshire, Stockport, UK